Before You Book

By making a booking you are agreeing to our Terms of Service, Returns, Refunds & Cancellation Policy, and Booking & Cancellation Policy. Please make sure you have read all the information provided on the event booking page and that you are happy with these before proceeding.

• For answers to common questions about our events, please visit our FAQ page.
• Please fill in your contact details in full when booking, including a telephone number in case we need to reach you about any last-minute changes.
• Some email services (such as Outlook) may send your confirmation to your junk folder — worth a quick check if you can't find it!
• Dogs are not recommended at our events out of consideration for other guests. If you have a specific situation you'd like to discuss, please contact us before booking. Guide dogs and support dogs are always welcome.

Tickets & Age Policy

• We have limited capacity at all our events and pre-booking is essential. Every person attending must have a booking in order to be added to the guest list.
• Children's tickets cover ages 6–15. Guests aged 16 and over require an adult ticket.
• Children under 6 may attend free of charge when accompanied by at least one paying adult.
• All children must be accompanied by at least one paying adult.
• We welcome guests of all ages! Our events include educational elements and can run late into the evening, so for younger children it's worth considering whether they'll stay engaged and comfortable for the full duration. We find events are particularly enjoyed by children aged 6 and above with a curiosity about space and the night sky — we have welcomed many budding young astronomers and scientists over the years, helping to fuel their enthusiasm for learning about the universe around them.

Preparing for Your Visit

• Dress warmly and be prepared for all weather — it can get chilly on stargazing nights.
• Wear suitable outdoor footwear and bring a hat and gloves — most body heat is lost through your head and hands, so these can make a big difference to your comfort on the night.
• Bring a torch — our venues are very dark at night and you'll need one to light your way from the car park. During the event, please use small torches only as bright lights affect everyone's night vision. Red-light torches are ideal if you have one, as red light has the least impact on night vision.
• Make sure to check how to get to your event venue and plan your journey in advance — visit our Where to Find Us page for directions and location details for all our venues, and make sure you have the correct venue for your event as we hold events across multiple locations.
• Please take care when travelling to and from our venues. The roads in the area are dark and rural, and wildlife may be on or around the road, particularly at night — including larger animals such as deer, and smaller animals that can be hard to spot such as rabbits and hedgehogs.

On the Night

• Please note that mobile signal may be very poor at our venues.
• If you expect to arrive late, please text or WhatsApp us on 07540 131077 or email contact@astro-dog.co.uk — we may not be able to take calls due to poor signal.
• Please listen carefully to the safety briefing at the start of the event and follow any instructions given by our team throughout the evening.
• Hot drinks are available and we have an indoor heated space should you need to warm up.
• Our public events run for approximately 2–2½ hours.

Respecting the Venue & Environment

• Please help us look after our venues and the surrounding countryside. Take any rubbish home with you or use the bins provided.
• Please stay on designated paths and be mindful of the natural environment around you.
• Respect the peace and quiet of the area — our venues are in rural locations and noise carries at night. Please be considerate of the local community when arriving and departing.
• Children must be supervised by a responsible adult at all times during the event.

Our stargazing events go ahead whatever the weather — even on cloudy nights, there's still plenty for guests to enjoy!

Please note that all bookings are non-refundable and non-transferable once placed.

By completing your booking you are agreeing to our terms and conditions.

We are unable to offer refunds or rearrangements due to weather conditions or personal circumstances outside of our control. Please understand that each event requires considerable time, planning and cost to put on — and when you place a booking, you are reserving a place that another guest could have taken. If we cancelled or rearranged bookings for every request, we simply wouldn't be able to keep running events for everyone to enjoy. We strongly recommend taking out appropriate personal event insurance to cover circumstances such as illness, travel disruption, or other emergencies that may prevent attendance.

We only cancel events in exceptional circumstances, such as weather conditions deemed dangerous enough to cause the event venue to close to the public, a venue emergency, or other force majeure events (unforeseeable circumstances beyond our control, such as extreme weather, natural disasters, or government restrictions). In the rare event of a cancellation, we will always offer you the choice of:

• Rearranging your booking to another available event date
• A gift card equal to your booking total, redeemable for any future event or in our store
• A full refund

For full details, please see our Returns, Refunds & Cancellation Policy.